Skills & Competencies for EAP Counselor
EAP Counselor job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for EAP Counselor
Counsels and assists employees with issues affecting job-related performance and personal well-being.
JOB RESPONSIBILITIES for EAP Counselor
Evaluates and recommends outside treatment and counseling if necessary.
EAP Counselor SALARY RANGE
BASE 50%
$78,184
TOTAL 50%
$78,422
Job Level
P02
Job Code
HR09200362
Education/Degree
Bachelor's Degree
Reports To
Manager
EAP Counselor Skills and Competencies List
5 general skills or competencies (Job family competencies) for EAP Counselor
1
Job Family Competencies –
Employee Assistance Programs
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names the basic tools for conducting employee assistance programs in our workplace.
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Level 2 Behaviors
(Light Experience)
Tracks and identifies employees in need of an employee assistance program referral.
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Level 3 Behaviors
(Moderate Experience)
Reviews employee assistance programs to help staff in managing performance challenges.
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Level 4 Behaviors
(Extensive Experience)
Proposes modifications to employee assistance programs to meet employee intervention goals.
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Level 5 Behaviors
(Mastery)
Monitors the efficiency of employee assistance programs to ensure effective delivery of our program.
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2
Job Family Competencies –
Employee Counselling
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of counseling in understanding employee’s personal issues.
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Level 2 Behaviors
(Light Experience)
Identifies employee’s personal and emotional issues to provide appropriate counseling.
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Level 3 Behaviors
(Moderate Experience)
Performs counseling sessions to improve mental health and self-confidence.
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Level 4 Behaviors
(Extensive Experience)
Oversees the overall employee counseling efforts to promote self-control and ability to work effectively.
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Level 5 Behaviors
(Mastery)
Establishes goals in employee counseling to improve key talents in fostering a productive workplace.
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3
EAP Counselor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
EAP Counselor
Proficiency Level - 4
5
Competency for -
EAP Counselor
Proficiency Level - 5
7 soft skills or competencies (core competencies) for EAP Counselor
1
Core Competencies –
Coordination
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the roles and responsibilities of coordination in the workplace.
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Level 2 Behaviors
(Light Experience)
Selects and utilizes tracking tools to manage daily tasks.
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Level 3 Behaviors
(Moderate Experience)
Delegates and coordinates a team's duties to ensure no overlap between responsibilities.
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Level 4 Behaviors
(Extensive Experience)
Facilitates groups and diverse areas to work together effectively.
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Level 5 Behaviors
(Mastery)
Leads in the establishment of best practices for planning multiple activities.
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2
Core Competencies –
Confidentiality
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Locates documents and resources on confidentiality management.
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Level 2 Behaviors
(Light Experience)
Identifies sensitive and confidential information from one's own work.
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Level 3 Behaviors
(Moderate Experience)
Provides solid judgment regarding the safeguarding of information in complicated cases.
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Level 4 Behaviors
(Extensive Experience)
Designs and conducts training on confidentiality awareness and rules.
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Level 5 Behaviors
(Mastery)
Keeps current on industry regulations and legal issues concerning confidentiality.
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3
EAP Counselor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
EAP Counselor
Proficiency Level - 4
5
Competency for -
EAP Counselor
Proficiency Level - 5
Summary of EAP Counselor skills and competencies
There are 0 hard skills for EAP Counselor.
5 general skills for EAP Counselor, Employee Assistance Programs, Employee Counselling, Employee Engagement, etc.
7 soft skills for EAP Counselor, Coordination, Confidentiality, Working under Pressure, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a EAP Counselor, he or she needs to be skilled in Coordination, be skilled in Confidentiality, and be skilled in Working under Pressure.
5 general skills for EAP Counselor, Employee Assistance Programs, Employee Counselling, Employee Engagement, etc.
7 soft skills for EAP Counselor, Coordination, Confidentiality, Working under Pressure, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a EAP Counselor, he or she needs to be skilled in Coordination, be skilled in Confidentiality, and be skilled in Working under Pressure.
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